Refund Policy
Last updated: September 28, 2026
Motion Toolkit does not offer refunds. This policy explains what that means for your purchases.
No refunds
All purchases made through Motion Toolkit — including subscriptions and credit top-ups — are final and non-refundable.
The Service incurs AI and compute costs at the time of generation and provides immediate access to a digital service, so we do not offer refunds, in whole or in part, including for unused credits or for time remaining on a subscription.
Cancellation
You may cancel your subscription at any time. Cancellation stops auto-renewal at the end of the current billing period; it does not provide a refund for the current period, and you retain access to paid features until that period ends.
Credits
Plan credits refill each billing period and do not roll over to the next period. Top-up credits never expire. Unused credits are not refundable under any circumstances.
Billing errors and unauthorized charges
If you believe a charge was made in error or without your authorization, contact us at [email protected] (or through in-app support) within 30 days of the charge, and we will investigate. This is the only circumstance under which we may reverse a charge; all other purchases remain non-refundable.
Chargebacks
Please contact us before filing a chargeback so we can resolve any issue. We may suspend accounts that file chargebacks in bad faith or without contacting us first.
Contact
Questions about this policy can be sent to [email protected].